Your team has IT problems and no IT person. Anthony AI lives in Teams, responds in seconds, and fixes computers remotely so you don't have to.
Sorry about that, Sarah. Let me ask a couple quick things so I don't waste your time.
Is it freezing on all attachments, or just specific ones, like PDFs or large Excel files?
That lines up. There was a Windows update pushed to your machine overnight. It likely corrupted your Outlook cache, which is what handles attachment previews.
I can fix this remotely in about 3 minutes. I'll clear the bad cache and rebuild the index. Want me to connect through Vision?
✅ Remote session on Sarah-PC completed. Duration: 2m 48s
What was done:
1. Closed Outlook and ended background processes
2. Cleared corrupted cache folder (1.2 GB recovered)
3. Rebuilt the Outlook profile index
4. Reopened Outlook and verified attachments open normally
Try opening that client proposal now. Should be instant.
Anytime. One more thing. I noticed your Windows Update is set to install during business hours, which is what caused this. I shifted the update window to 2:00 AM so it won't interrupt your mornings again.
Go crush that 10am. 💪
Vision gives Anthony eyes and hands on your computer. It sees your screen, controls your mouse and keyboard, and performs real repairs, autonomously. Sessions run up to 20 minutes. Need more time? Paste a new code and say "keep going."
A real Vision session, start to finish.
Install from the Teams App Store. Takes 30 seconds. Works with your existing Microsoft 365.
Anyone in your org chats with Anthony in Teams, the app they already use every day. No new tools.
Anthony troubleshoots, takes remote control when needed, and creates docs. Every fix builds your company's knowledge base.
The honest comparison for a team of 1–30.
No contracts. Per-seat pricing that scales with your team. $1 to get started. Vision sessions capped at 20 minutes each. Fixes are best-effort, not guaranteed.
Reliable IT support without the overhead.
More capacity for growing teams.
Anthony AI works with sensitive systems, files, and business conversations. That only works if security is built in from the start.
Your conversations, files, and internal knowledge stay isolated to your business. Anthony AI is built so one customer's data is not visible to another.
Requests are validated before Anthony takes action. If a request cannot be verified, it does not go through.
Anthony never connects to a computer on its own. Each Vision session requires a one-time code, expires automatically, and is reflected back in chat so the user can see what happened.
Anthony AI runs on Microsoft Azure and is protected at the edge by Cloudflare. The goal is simple: secure, reliable access without adding complexity for small businesses.
One system. One conversation.
Sorry to hear that, Lisa. A couple quick questions. Is it crashing when you click Join, or after you're already in the meeting? And are you seeing any error messages?
That's a known issue with Zoom 6.x on Windows after the March update. The local app cache gets corrupted and it can't initialize the meeting window.
A clean reinstall fixes it every time. Want me to handle it through Vision? Should take about 3 minutes.
✅ Remote session on Lisa-PC completed. Duration: 3m 12s
What was done:
1. Uninstalled Zoom and removed corrupted cache
2. Downloaded latest stable version (6.4.2)
3. Installed and signed you back in
4. Tested a join, video and audio both working
You're all set for your client call.
Anytime, Lisa.
📚 This fix has been added to your company's internal knowledge base. Next time anyone on the team hits the same Zoom issue, I'll have the answer and the fix ready instantly. No research needed.
Perplexity Answer
Securing a Microsoft 365 tenant for a small business involves a combination of identity protection, email security, device management, and data loss prevention. Here are the highest-impact steps based on current guidance:
Highlights
• Enable MFA for all users: the single most effective defense against account compromise. Use Microsoft Authenticator or hardware keys, not SMS.
• Conditional Access policies: restrict sign-ins by location, device compliance, and risk level. Block legacy authentication protocols entirely.
• Anti-phishing in Defender for Office 365: enable Safe Links, Safe Attachments, and impersonation protection for executives.
• Audit logging and alerts: enable Unified Audit Log and set up alerts for impossible travel, mass file downloads, and mailbox forwarding rules.
• Least-privilege admin access: no permanent Global Admin accounts. Use PIM or time-limited elevation.
• Device enrollment: use Intune or JumpCloud to enforce encryption, screen lock, and compliance policies on all endpoints.
Sources
1. microsoft.com/security/business
2. cisa.gov/mfa-guidance
3. nist.gov/sp800-63
4. techcommunity.microsoft.com
Accepted. Uploading M365_Security_Checklist.docx...
📄 M365 Security Checklist.docx
24 KB · Word Document
Organized by priority: quick wins first, then advanced hardening. Each item has the step, where to find it in the admin portal, and estimated time. Want a PDF version too?
Accepted. Uploading M365_Security_Checklist.pdf...
📄 M365 Security Checklist.pdf
38 KB · PDF Document
Both files are in your chat. Download anytime or forward this message to the team.
Accepted. Uploading Q1 Client Engagement Summary.docx...
📄 Q1 Client Engagement Summary.docx
18 KB · Word Document
Formatted with headings, executive summary placeholder, and sections for each client. Want me to pre-fill any data?
Accepted. Uploading Q1 Client Engagement Summary.pdf...
📄 Q1 Client Engagement Summary.pdf
42 KB · PDF Document
Both files are in your chat. Download anytime or forward this message to the team.
Accepted. Uploading Q1_Client_Engagement_Data.xlsx...
📄 Q1 Client Engagement Data.xlsx
12 KB · Excel Spreadsheet
All three files are in your chat. Word docs, PDFs, spreadsheets. Just ask in this chat anytime.
Of course. Here's everything we covered last week:
Monday
Fixed Sarah's Outlook attachment freezing issue via Vision. Root cause was a corrupted cache from the overnight Windows update. Shifted her update window to 2 AM so it won't happen again. Session time: 2m 48s.
Tuesday
Set up VPN access for the new hire, Marcus. Walked him through the GlobalProtect install and MFA enrollment. Also reset his M365 password after the initial provisioning failed.
Wednesday
Researched Microsoft 365 E3 vs E5 licensing options for your upcoming renewal. Created a comparison doc and sent it to you in chat.
Thursday
Created the Q1 Client Engagement Summary for the partners meeting. Word doc, PDF, and Excel spreadsheet with the raw data.
Friday
Resolved the HP LaserJet offline issue in the DC office. The DHCP lease was overriding the static IP we set last month. Set a DHCP reservation this time so it sticks permanently.
Weekly totals: 5 issues resolved, 2 Vision sessions, 3 documents created, 1 web research report.
Need me to pull up details on any of these?
No jargon, no runaround. Just straight answers about how Anthony AI works and what it costs.
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